To adhere to the recommended social distancing we are allowing only one person in our warehouse at a time, as keeping our staff safe is our priority. However, we are still despatching all orders as usual.
🚨Orders placed before 2pm Monday to Friday and 10.30am Saturday will usually be despatched on the same day. Any orders placed after 2pm will usually be despatched on the next business day.
UK SHIPPING -
Standard Delivery (3-5 business days from despatch)
- Orders under £30 - £3.99
- Free for orders over £30
Standard Tracked Delivery (2-3 business days from despatch)
£4.99 (usually 2 business days from despatch)
Express Tracked Delivery* (1 business day from despatch)
£6.99 (usually 1 business day from despatch)
*The Express Tracked Delivery service is not guaranteed to arrive within one working day however, the majority of orders are received within one working day after despatch.
What is Included in our tracked services?
- Full tracking of your item from despatch to delivery.
- Email/SMS notification on delivery.
- Delivery Mon - Sat 8am - 4pm
INTERNATIONAL SHIPPING - sorry there are delays due to COVID-19
🚨 Orders placed before 2pm will usually be dispatched on the same day Monday to Friday only. Any orders placed after 2pm will usually be despatched on the next business day.
Europe (not EU): £12.00 (tracked 3-5 working days)
*EU: international standard 5- 11 working days - shipped DPP (delivery duty paid)
Worldwide: £15.00 - £16.00 (tracked 5-7 working days)*
*Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures.
*Please be aware that, while orders to the EU are shipped DDP, international orders outside the EU may incur customs charges.
K Beauty UK will not accept liability for lost orders if you select for your parcel to be left in a safe place or with a neighbour.
International delivery normally takes 5-7 working days but can take up to 10 working days. In the unlikely event that your order does not arrive within this time frame, we ask that you kindly wait until the 10th working day before contacting us.
Delivery may be impacted by UK bank holidays, and bank holidays in the country the parcel is shipped to. We do not ship on weekends or UK bank holidays. Orders placed on Saturday, Sunday or bank holidays will be processed on the following working day.
Return items to us by post within 14 days of receipt. Items should be unused, unopened and have any original seals intact.