COVID-19

Stock Delays

We really do apologise for having such limited stock at the moment.  We have supply chain issues, due to increasingly long delays at UK customs and are having trouble getting stock in a timely manner.  We appreciate you bearing with us in these difficult times. Take care and stay well. 

Latest on Coronavirus and Service Updates

Due to delays within the postal system, caused by staff shortages and an explosion in online sales.  We have changed our shipping policy to avoid disappointing customers.  From 6pm Friday 24th April all our UK parcels will be posted with Royal Mail Guaranteed Next Working Day Delivery. (Items delivered Mon-Fri only)  ⭐️orders before 2pm Mon - Fri and 10.30am Sat are dispatched on the same day⭐️ 

We are sorry this is a more expensive service but we have done our best to absorb some of the costs to our customers: 

  • Orders under £25 - £4.99,
  • between £25-£60 - £3.99,
  • between £60-£70 - £2.99
  • free for orders over £70.

To adhere to the recommended social distancing we are allowing only one person in our warehouse at a time, as keeping our staff safe is our priority.  However, we are still dispatching all orders within 24 hours - orders before 2pm Mon - Fri and 10.30am Sat are dispatched on the same day 

At K Beauty UK the health, safety and well being of our customers and staff are our utmost priorities during this unprecedented time for everyone.

  • We are following all of the UK Government and the World Health Organisation guidelines to support all of our teams. 
  • All our staff who can work from home are currently doing so and our warehouse team are complying with the recommended ‘social distancing’ advice from the UK Government & WHO as well as increased precautions to our rigorous cleaning procedures.

 

  

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